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12 Dorothy Perkins FAQs From Our Experts

Dorothy Perkins is a mid to high end fashion retailer for women based in the UK with additional retail locations in 50 other countries. The brand has its own line of clothing and fashion goods including accessories and more. Dorothy Perkins provides student discount to all students in university via student websites including Student Bean and UniDays.

What is Dorothy Perkins?

Dorothy Perkins is a mid range to high end fashion retailer based in the UK. The stores focus on their own fashion lines and accessories.

What are some of the products you might find at Dorothy Perkins?

Here are the products at Dorothy Perkins.

What is the Dorothy Perkins shipping policy?

Here is the information for shipping from Dorothy Perkins to the US.

Dorothy Perkins Shipping

Type Fee Carrier Estimated Arrival Time Restrictions
Standard By weight and order amount. Free at $50 with restrictions Varies by location 11-21 days No PO Boxes
Tracked and Faster Same as above Same as above 7-21 days No PO Boxes

What payment types are accepted by Dorothy Perkins?

Here are the accepted forms of payment at Dorothy Perkins.

Are there Dorothy Perkins retail stores?

There are around 600 Dorothy Perkins retail stores in the UK and another 50 in a number of other countries. There are none in the United States.

How do I contact Dorothy Perkins customer service?

Customer service can be reached by telephone at 1-866-296-6672. Hours are Monday through Friday, 9am-4am (UK time), Saturday and Sunday 9am-6am (UK time) and 9am-5:30pm on UK bank holidays. On Twitter, customers can direct questions to the Dorothy Perkins account.

Is there a Dorothy Perkins rewards program?

No, there is not a rewards program for Dorothy Perkins, however customers can sign up for the newsletter for information about upcoming sales and events as well as getting an immediate discount on their first order.

What is the Dorothy Perkins return policy?

Returns are accepted within 14 days of their receipt. International customers must pay for their own returns. Use the label found here to attach to your package. Restrictions apply based on the item.

Can I purchase a Dorothy Perkins gift card?

Dorothy Perkins does sell gift cards. US customers can only use gift cards in US denominations.

How do I cancel an order at Dorothy Perkins?

Once an order to Dorothy Perkins has been received it is typically processed and made ready for shipping. Once completed an order cannot be canceled but items may be returned per the return policy.

Do I have to register with the Dorothy Perkins website to shop and order there?

Yes, everyone must make a Dorothy Perkins account for shopping. It is simple, fast and free and helps speed the ordering process up.

What are the size ranges for clothing at Dorothy Perkins?

Dorothy Perkins uses UK sizing but an international conversion chart is available with every item so that you can find the right size no matter what you are buying.